baji bet365,top trusted online casinos,welcome bonus,megaways demo play,best real online pokies,wednesday lotto results, Improve Customer Lifetime Value With Digital Service Offerings

Become a partner in your customers’ success with powerful tools to minimize downtime, predict consumable needs, and boost efficiency.

double-dash
small-dots
revenue growth
Customer expectations for service and support are continually rising, and global competition only compounds those challenges. PTC enables companies to improve customer lifetime value by helping them optimize their service offering, improve customer satisfaction, drive service revenue, and improve efficiency—all while reducing service costs. Maximize attach rate, win sales on consumables and spare parts, and earn repeat business by using real-time monitoring and predictive analytics to drive superior service. PTC customers achieve:
Increase-Arrow
Up to $16M

-  per hour in avoided end-user costs

Increase-Arrow
Up to 50%

-  faster issue response

Icon_DownArrow
Up to 30%

-  less unplanned customer downtime

Increase-Arrow
Up to 92%

-  First-time fix rate

evolution-gaming-malaysia

Improving customer lifetime value isn’t one-dimensional; there are a number of factors that can enrich your customer relationships. At the end of the day, what makes a satisfied customer? Ensuring equipment runs to specification and intended capacity. 

If you’re able to make that happen for your customers, you’ll be able to reduce churn, increase renewals, and take a more active, prescriptive role in high-margin consumables sales. PTC helps companies improve customer satisfaction by:
enabling them to:

  • decrease the number and duration of incidents
  • accelerate the detection of the incidents that do occur
  • improve the ability to resolve incidents remotely
  • maximize the ability to fix it correctly the first time.

See how you can elevate your service capabilities and provide faster, more effective service to your customers.

Reduce Downtime

Field Service Productivity

Design Optimization

Upselling and Cross-Selling

Industrial Connectivity

Real-time data

Eliminate NTF Calls

918kiss-online-game

Downtime is the enemy of profitability. Help your customers eliminate unplanned downtime and better manage scheduled downtime to maximize impact. 

online-casino-website-malaysia

Reduce customer churn by improving your technicians’ efficiency, enabling them to solve issues quickly, get equipment back up and running, minimize customer downtime, and improve first-time fix rate.

iscr888-online-betting-games

Use real-world conditions and simulation to make products more reliable and include new features that meet the demands of your customers.

play-slots-for-free-and-fun

Visibility into product usage data against intended capacity can help you propose valuable add-on services or prescribe products more suitable for customer needs.

the-best-online-roulette

Real-time data visibility, remote condition monitoring, predictive maintenance—all these capabilities start with connectivity. By monitoring all equipment (including competitors), you can identify performance gaps impacting your end users’ success and profitability. 

4dpick

If you can’t see how your equipment is performing for your customer, you can’t know when a problem is going to occur. Collecting real-time data is vital in preventing downtime—and can also be used to help your customers boost efficiency.

hall-of-gods-free-spins

Empower customers with data and tools to directly resolve issues on their own, eliminating the need for costly no trouble found truck rolls.

da-ma-chai

Discover how PTC customers are using our solutions to create longer lasting, more valuable customer relationships.

free-super-times-poker

Heidelberg solves 70% of equipment problems remotely using PTC’s industrial IoT technology to monitor and diagnose customer printer problems.

Heidelberg Case Study
i1scr

Flowserve saved their customer up to $16 million per hour in downtime costs by using PTC’s remote monitoring capabilities to catch and prevent critical issues before they occurred.

Discover Flowserve’s Success
biggest-sports-betting-sites

ESAB doubled its customer’s equipment utilization by using PTC’s IoT solutions to provide better uptime and process automation, making their equipment more valuable to the end user.

ESAB Case Study
chech4d

Sysmex automates consumables replenishment by using PTC’s connectivity and remote monitoring solutions to understand usage patterns and predict customer resupply needs.

Sysmex Case Study
01
play-free-poker-machines

Discover the value of increasing operational performance by measuring customer satisfaction (CSAT).

Service Council™ Research Report
02
free-betting-games-online

Enable standardized industrial connectivity across your PLC-controlled systems and assets in the field with ThingWorx Kepware Server.

cardvertical1
03
best-online-casino-play-real-money

Predictive maintenance can transform your customer relationships by allowing you to minimize both service costs and downtime.

horizontalcard
04
blackjack-mobile-game

Remote machine diagnostics exposes root-cause issues, preparing your service technicians to solve customer problems in a single visit.

background
05
atp-rankings-men

Optimize your parts inventory to prevent waste, while ensuring you always have the right parts in the right place at the right time to resolve customer issues.

Reduce WIP Manufacturing Inventory
webmaps
no deposit casino real moneyfish table gambling game onlinelucky fish casino gamegoldfish slots game onlinefishing north atlantic gamefishing slotgoldfish casino slots onlinefish game gamblingbig fish casino onlinefishin frenzy slot
winbetcasinoBlackjackgamesroulettepokerpromotions918kissgamblingSportssportsbetbet365winboxsbosbobetonline24novaLuckyspinsbonusrealdepositoceangoldfishgoldfishsbiggentingsbobetbodogunitypeernewtownblackinternationalpaysafecardbetonlinebangmlbdavemasonaussie